This page represents our TERMS AND CONDITIONS of use of this website and the online shopping facilities it provides:
Terms of Use
Access to and use of the All About Surgery Limited websites are provided by All About Surgery Limited on the following terms:
By using this website you agree to be bound by these terms, which shall take effect immediately on your first use of this website. If you do not agree to be bound by all of the following terms please do not access and/or use this website.
All About Surgery Limited may change these terms from time to time and so you should check these terms regularly. Your continued use of this website will be deemed acceptance of the updated or amended terms. If you do not agree to the changes, you should cease using this website. If there is any conflict between these terms and specific local terms appearing elsewhere on this website, then the latter shall prevail.
You agree to use this website only for lawful purposes, and in a way that does not infringe the rights of, restrict or inhibit anyone else's use and enjoyment of this website. Prohibited behaviour includes harassing or causing distress or inconvenience to any person, transmitting obscene or offensive content or disrupting the normal purpose of this website.
Privacy - How and why do we collect information about you?
At certain points during your visit to our website, we may ask you to enter personal details such as your name, address, telephone number or email address. We will not use your data except to fulfill a request you make when disclosing those details, or if you consent.
The information you provide to us will be shared with independent cosmetic surgery advisors and surgeons to help assist with your enquiry. Your details will not be passed to other companies, for any additional marketing purposes, outside of the private surgery sector, financial sector or legal sector as per your request for information.
Where we have your consent to do so, we may use the information to contact you or keep you informed of products or services that may interest you. This contact may take the form of email or other methods.
Other websites
Our website may contain links to and from other websites. Once you have clicked on these links we do not have any control over the websites at which you will arrive. Therefore, we cannot be responsible for the protection and privacy of any information that you provide whilst visiting such sites. You should look at the privacy statement applicable to the website in question.
Cookies and IP addresses
A cookie is a piece of information that is deposited by our server when you visit our website and is stored on your computer's hard drive by your web browser. This makes it easier for All About Surgery to identify you, to personalise your experience when you visit our website and to analyse web traffic. You can configure your browser not to accept cookies, although this may hinder the functionality and enjoyment of the website. A cookie in no way gives us access to your computer or any information about you, other than the data you chose to share with us.
The Help menu on the menu bar of most web browsers will tell you how to prevent your browser from accepting new cookies, how to have the browser notify you when you receive a new cookie and how to disable cookies altogether. However, cookies allow you to take full advantage of some of All About Surgery's most useful features and we recommend that you leave these turned on. If you do leave cookies turned on, be sure to sign off when you finish using a shared computer.
When you visit our website, we store web server logs which show your IP address, this gives us information such as which pages you looked at, whether the page request was successful or not and which browser you use to view the page. The use of this data is purely for statistical purposes.
What if you think we have incorrect information or you would like a copy of the information we hold about you?
Under the Data Protection Act 1998, you may request details of personal information that All About Surgery holds about you. An official fee will be payable.
If you want to make a request please use the email form from the link below. If you believe that any information we are holding on you is incorrect or incomplete, please inform us as soon as possible. We will promptly correct any information which is found to be incorrect.
Shipping
With the exception of our Virtual Consultation presentations which are delivered by download and therefore available to worldwide English speakers, all products ordered from the All About Surgery Shop are only available for delivery to UK, Northern Ireland, Jersey and Guernsey addresses. All orders to be shipped will be despatched by Royal Mail Signed-For (Recorded Delivery) postal service with enhanced compensation where appropriate. For this reason, it will not be possible for the postman to leave your order without first obtaining a signature. If you should be out when they attempt delivery, they will leave a card advising you of details about a further delivery or where you can collect your order from.
If you think it is highly likely that you will be out when the postman attempts delivery, you have the option to nominate an alternative delivery address where your order can be signed for (e.g. your place of work), during the checkout process.
Damages and Returns
Should your order arrive in less than satisfactory condition, showing signs of damage or tampering, please contact us immediately by sending an email to us providing full details.
We will provide you with return details and arrange a replacement order to be despatched.
Refunds
If your order turns out to be not what you expected, then please let us know by sending an email within 30 days of receipt, so that we can advise you of the appropriate returns procedure.
Providing the goods are returned intact and in their original packaging, we shall refund their full cost excluding postal charges.
Your statutory rights are not affected.
Intellectual Property
All copyright, trade marks, design rights, patents and other intellectual property rights (registered and unregistered) in and on this website and all content (including all applications) located on the site shall remain vested with All About Surgery Limited or its trading partners. You may not copy, reproduce, republish, disassemble, decompile, reverse engineer, download, post, broadcast, transmit, make available to the public, or otherwise use this website content in any way except for your own personal, non-commercial use. You also agree not to adapt, alter or create a derivative work from any of this website content except for your own personal, non-commercial use. Any other use of this website content requires the prior written permission of All About Surgery Limited.
The names, images and logos identifying All About Surgery Limited or third parties and their products and services are subject to copyright, design rights and trade marks. Nothing contained in these terms shall be construed as conferring any licence or right to use any trade mark, design right or copyright of All About Surgery Limited or any other third party.
Disclaimer
All About Surgery Limited assumes no responsibility for the content of any other websites to which this website has links.
To the extent permitted by law All About Surgery Limited shall not be liable to any person for any loss or damage which may arise from the use of any of the information contained in this website.
While All About Surgery Limited has taken every effort to ensure that the information contained within this website is correct, you should be aware that the information may be incomplete, inaccurate or may have become out of date.
All About Surgery Limited do not warrant that functions available on this website will be uninterrupted or error free, that defects will be corrected, or that this website or the server that makes it available are free of viruses or bugs. You acknowledge that it is your responsibility to implement sufficient procedures and virus checks (including anti-virus and other security checks) to satisfy your particular requirements.
Website Details
This website has been designed to W3C XHTML and CSS compliance standards and will render as designed in all modern, compliant browsers with screen resolutions of 1024 pixels and above.
Should you have difficulty using this site then we would recommend that you upgrade your browser to either Firefox or Opera which are available to download free of charge.
Every effort is made to ensure that the links internally and to external sites are current. If you do find a broken or inaccurate link, please let us know and we'll correct it.
Site design and maintenance: GM:Worldwide
